Control Freq Reviews

4.95 Rating 146 Reviews
100% of reviewers recommend Control Freq

About Control Freq: Control Freq was started in 2007 with a clear vision of what mobile technology could be.

Eleven years ago, the basic concept was to utilise mobile phones as remote controls, instead of keyfobs, to open security gates. Trying to introduce mobile technology 3 months before the first iPhone was released was unfruitful to say the least.

Control Freq persevered to develop one of the first GSM intercoms ever introduced. This itself was a learning curve resulting in a what is a now a company developing a variety of solutions, for a range of applications across global industries, using mobile technology exclusively.

That original idea, of mobile phones as remote controls, has now evolved into a full access control system for on-demand, 'Airbnb style'​, secure parking with contracted rollouts all over the UK

Maintaining focus on mobile technology, or more specifically mobile connectivity is the same today as it was 11 years ago when we started. Control Freq now creates mobile IoT hardware and software to solve issues in a wide range of applications.

If you're looking for a mobile tech solution, call us on +44(0)1273 25 70 60 or visit

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+44(0)1273 257060


4 Longley Industrial Estate
New England Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"Excellent communications, fast delivery and interesting product ..."
Helpful Report
Cheers Paul. Glad you're happy. Noel
"Having lost an instruction manual. I gave technical a quick call and within minutes they had emailed me the instructions Brilliant support?"
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"Device easy to set up, technical support very helpful and got everything working quickly."
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Cheers John, let us know if you need anything. Noel
"Awesome, does what it says with no fuss.. quick delivery , good price and it works"
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Thanks Andrew, glad you're satisfied with it. Noel
"Excellent technical help and great customer service. Thanks a lot."
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Thanks Pierre, we pride ourselves on support. If you ever need help let me know. Noel
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"Really very good and all the technical knowledge to help. Very quick to respond. 10 out 10."
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"very help full and customer oriented .thank you"
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"Pre-sales they were very helpful, and once we had the dialler installed it kept dropping the call due to the call centre it was dialling having a DTMF tone after the welcome recorded message. They remotely updated the unit with some new custom firmware that resolved the issue. Technical support and after sales are frankly first class, many thanks Noel!"
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"I spoke with Noel who provided excellent advice in an easy to understand way without using much jargon. Thank you!"
1 Helpful Report
"Noel was extremely helpful, every time I called. Not just once but all the time I called"
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"Problem obtaining the Trade discount on line. Had to phone to resolve. Very helpfull and goods received within 24 hours of order."
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"Once again the technical team at control freq have gone out of their way to help me get my alarm working even when the problem was not with their equipment. Knowing that there is a support system like that I would recommend them to anyone!"
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Thanks Anne, glad you got it sorted. Noel
"Excellent response from technical team and best of all I just received an email to mention that my ordered equipment has been shipped when same is already delivered. Hats off for delivery time!"
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Thanks Wasiim, we try our best, always. Noel
"I purchased this unit from the Website and so far have been very pleased with the units build quality and performance , and after reading the comprehensive instructions have found the unit has more features built in which will be very useful in the system it is being deployed in. This may not be the cheapest system on the market, but once you realise the comprehensive features it has as standard it becomes great value for your money.."
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Thanks for taking the time to leave us your comments Neville. Cheers Noel
"We only have one sim to run our back door bell but it and Noel's support is excellent. One trouble is that the sequence of numbers called change themselves! Other services and products from Control Freq might be interesting for us. Charles Townshend, Raynham Hall."
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Dear Lord Townsend,

Thank you for your review. I have emailed you separately regarding the 'sequence numbers are called in are changing by themselves'. This is extremely unusual as the device requires a text message in order to do this.

We will resolve the issue for you one way or another. I'll speak to you soon.

Best regards
020 3478 0786
"I accept that I am a demanding customer and had numerous questions before deciding on a purchase. The advice and information received was first class. The product has proved excellent and another minor technical query was answered promptly and effectively. I have recommended them to several friends and clients who have also spoken highly of their advice and products."
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Thank Roger. We appreciate your comments and recommending us! It's nice to get the feedback. Thank you. Best regards Noel
"Very helpful and knowledgeable response to my enquiries. Good prices and availability."
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Thanks Martyn, I'm glad you're satisfied with our products and service. Cheers Noel
"We had our intercom system changed last October to this digital system which links to your phone. Some of the residents in our building were hesitant about it but after it was installed everyone got used to it quickly and soon saw the advantages. Recently the system stopped working, and the company were very quick to get the problem sorted remotely, so I can recommend this product and the service provided."
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Thanks Julia, the latest technology sometimes scares people but that's why we're here and we focus on support, to make sure our customers get the best possible solution for the best value without having to worry about anything. Best regards Noel
"Product all seems fine and delivery as promised.. Very miffed at paying £8+ shipping for an item that cost me £200+ - seems very unfair .. Good company tho'."
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Hi Simon,

Thanks for your comments. We do use Interlink next day per-12 standard for all orders unless it's a late one in which case it goes Royal Mail Special delivery so it arrives pre 1 next day.

These services cost what we charge. We don't profit from shipping like some other suppliers. We typically supply trade installers who purchase regularly. If you purchase again, we can offer you free shipping. Contact me.

Best regards
Hi Simon, we've since revised our shipping terms and now orders over £200 receive free next day pre-12 UK shipping. Best regards Noel
Control Freq is rated 4.95 based on 146 reviews

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